Aspire Brings Ultrafast Connectivity to Tees Valley

North-East based Connectivity experts Aspire Technology Solutions have announced a £1.2m investment in their UK core network in the Tees Valley.  The new infrastructure will enable businesses access leased line speeds of up to a phenomenal 100 gigabit per second (Gb/s), some of the fastest internet speeds available outside of London.

Having just hit the £20m turnover milestone, Aspire’s rapid growth shows no signs of letting up.  The 100Gbps product, which they’ve aptly named: Ultrafast Dedicated Connectivity (UDC), enables businesses to push more of their technical services into the cloud; a growing trend offering greater flexibility, scalability and cost savings.

Ben Upton, Head of Solutions at Aspire, commented:  “UDC is going to help put Aspire on the map as a national managed service provider.  We rolled out the product in Tyneside earlier in the year and the take up has been excellent.  Extending the network into the Tees Valley is the next logical step for Aspire.  Being from the area myself I am really proud of the investment we have made here.”

Justin Godfrey, Sales Manager at Aspire, and another Teesside native, continues:  “The beauty of UDC is the scalability.  Lines are not fixed, which means the speeds can be dialled up and down depending on usage.  Often times when business users are experiencing latency and slow speeds with their cloud based IT services, it is due to poor connectivity.

“As for Teesside, there is a real positive vibe around the area at the moment, with a lot of inward investment and innovation.  This service can only help with the economic growth in the area.”

UDC, as well as all other Aspire technology services, is supported by a 24/7 helpdesk and monitoring team.   Service levels are measured using the global Net Promoter Score (NPS) framework, which determines the likelihood of a customer recommending a business based on service.  Scores range from -100 to +100, with anything over +70 being deemed world-class.  Aspire currently has an NPS score of +83.

Aspire is one of the fastest-growing Managed Services Providers in the North of England.  We support a range of businesses from SMEs to local councils to large enterprises, with services including communications (connectivity and voice), cloud services, infrastructure and technical support.

These services are delivered via our privately-owned UK core network, which includes data centres in Gateshead, Sunderland, Leeds, Manchester and London.  Our customers are supported 24/7/365 by a dedicated help-desk, located at our head office in Gateshead.

What sets us apart from our competitors, is the use of data analytics to drive exceptional levels of customer service.  This is best exemplified by our Net Promoter Score (NPS) of +82, which is deemed world-class.

For more information visit: https://www.aspirets.com/

Photograph: L-R:  Justin Godfrey – Sales Manager & Ben Upton – Head of Solutions.

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