Embracing the post Covid-19 world

Embracing the post Covid-19 world

Mark Thompson & Simon Greenwood, CGIAutomation & Service Delivery

A talk about how to save money, make staff happier and provide a more accurate and stable service.

In this talk, we will provide our overview of the future of work and how a combination of emerging technology (including intelligent automation) will be harnessed to drive value and improve customer and staff experience.

We will articulate the different ways organisations can commence their automation journey including the automation of business processes with Robotic Process Automation and the use of Conversational AI to drive consistent messaging and how combining Intelligent Automation and Artificial Intelligence technology can automate your mission critical processes end-to-end.

The future workplace will be populated by both human and virtual workers, providing a hybrid workforce working together to deliver highly efficient services. Upskilling, reskilling and continuous learning will become more important for many individuals and organisations.
Commercial organisations will have to embrace virtual worker assistance to remain competitive. Public sector organisations experience a range of unrelenting service drivers that place constant pressure on their staff.
Intelligent Automation brings a suite of capabilities that can alleviate the operational strain, deliver improved and extended services, and provide staff with a more rewarding work experience. As such, Intelligent Automation can be regarded as a true enabler of (digital) transformation.
CGI combines established techniques for process improvement and digital transformation to deliver step changes in operational performance by designing and delivering new target operating models created through the three lens of Lean Sigma, Intelligent Automation and wider emerging technologies.

Wed 12:00 am - 12:00 am

Read more posts

Five new appointments for North…

06.07.2022

North East tech firm Excelpoint has enjoyed a positive first-quarter performance with increased sales and recognition in the FSB, North East Business, and Aycliffe Business Park awards. It has continued…

Read more

New study to tackle barriers…

05.07.2022

“Action is needed urgently to ensure everyone can benefit from early diagnosis of prostate cancer”   Researchers are working with members of the Black community to develop and run workshops…

Read more

CLOUD EXPERTS HTG ON EXPANSION…

05.07.2022

SECURE cloud expert Howell Technology Group (HTG) is on the expansion trail, doubling the size of its premises in a move that will allow it to create at least 20…

Read more

Catch the latest @north_biz In Conversation with Andrew Doubtwaite, CTO @virtualarmour. Find out about emerging threats and any differences between the states and Europe. youtu.be/ou9NpSpJ1xo

Join our
mailing list